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結帳
FAQ
How do I listen to great sounds?
Download music files that are compressed appropriately: Music files downloaded from the Internet come in different compression sizes. Do not select overly compressed music files that are extremely small.

In this era where data is commonly digitized, the format of music files is an important element in determining whether great sounds can be heard. Generally speaking, the bigger the music file the better the sound quality.

Different file formats are caused by different encoding methods; the storage format of common CDs is CDA (CD-Audio). If conversion software is used to convert it into WAV or AIFF files, the file size will almost be the same as the CDA file, so WAV and AIFF audio file qualities are “almost” lossless when compared to the original CD.

Besides the high specification WAV and AIFF files that are very close to the original CD file, different music files can also be divided into lossless compression files and lossy compression files. Common lossless compression files include FLAC, ALAC and APE files etc., and common lossy compression files include MP3 and AAC etc.

The difference between lossless compression and lossy compression is the integrity of the sound frequency range displayed. The frequency range that can be heard by human ear is between 20Hz-20000Hz. Files such as WAV, AIFF and FLAC can display complete frequency range exceeding this range, so they have better sound qualities. Before we discuss lossy compression files, we must first understand what bit rate is. The unit of bit rate is “bits per second” (bit/s or bps). This refers to the number of bits transmitted or processed within the unit time. Take MP3 files for example, common formats include 128kbps (approximately 3~4MB), 192kbps (approximately 4~6MB), 256kbps (approximately 6~7MB) and 320kbps (approximately 7~9MB) etc. A 320kbps MP3 file crops frequencies over 20kHz, and a 64kbps MP3 file crops frequencies over 11kHz completely.

From the example above, we can see that files that are overly compressed have large amounts of data loss and therefore have poor congenital quality, so audiences will not be able to receive good sound quality no matter how advanced the back-end equipment is. It may even highlight the flaws in the sound source even more. To sum up, music files with 320Kbps or above are the minimum requirement for receiving great sound.

Use headphones suitable for you: Taste description, advantages of TiinLab series headphones.

After going through song format selections and playback with players, the sound finally enters the ear through headphones. This is why selecting the most suitable headphone for you is the final and most important step.

Everyone has different taste in music. Some people likes pop music, some like classical symphony, and some like R&B, which all require headphones with different tones to display the different music tastes with the most suitable method. Just like a chef who specializes in making Sichuan gourmet may not necessary be the best in making Cantonese dishes, playing symphonies with a heavy bass-based headphone naturally will not exert its optimal effect.

TiinLab headphones are divided into Crystal series, T Bass series, Whisper series, Universe series for different music types corresponding to classical symphonies, R&B rock music, beautiful vocals and pop music. We believe that one of these would be suitable for you. 

Use an appropriate mobile phone player: The players from different major mobile phone brands sounds different, but once the quality of the file is not too poor, the difference will not be significant.

Once you have an appropriate sound source, a mobile phone player must be used to decode the file into digital signals. Once the data is transmitted to the memory or buffer, the digital/analog converter chip will convert the digital signal to analog signal and then the signal is finally amplified to the appropriate volume. Different mobile phones, player programs and even chips will affect the sound quality that finally enters the audience’s ear.

Different mobile phone manufacturers also use different components with their own tuning standards. They even have different playback program app available for download with different sense of hearing, causing sound sources with the same format to sound slightly different on different mobile phones. Since the chips that most large domestic and international mobile phone manufacturers use are manufactured by mainstream manufacturers such as Qualcomm, there isn’t that much difference in sound quality when playing music on mid/high-end mobile phones. 

Brand and Product
What’s the frequency response of the headphones? What are the frequency ranges?

frequency ranges?

The sound frequencies that can be sent by headphones and their corresponding sound frequency levels are called frequency response. It can determine how high or low the sound pressure is at each frequency. The frequency range that can be heard by the human ear is between 20Hz-20000Hz. Frequencies exceeding this range are called ultrasound. Some headphones label that their frequency response is lower than 20Hz or higher than 20000Hz, but the fact is that we are not able to hear those frequencies. The frequency range of the headphone refers to the bandwidth that can be transmitted by the headphone. The sound pressure level cannot differ greatly within this range. The frequency bandwidth of different brand headphones may have different testing standards; users should be careful when purchasing headphones.

What are the different types of headphones?

They are categorized according to their transducers. Mainly categorized as dynamic, electrostatic and balance armature. In terms of their structures, they are divided into open back, semi-open back and closed back. In terms of how they are worn, they are divided into in-ear, earbuds, ear hook, on-ear, over-ear headphones and so on.

TiinLab headphones are all dynamic. The advantages of dynamic headphones include the sounds have feelings, they are steady, and the prices are not as high as balance armature or electrostatic headphones. They are suitable for multiple types of music.

Which global regions can TiinLab headphones be purchased?

TiinLab is a new headphone brand that just started sales in 2013. Currently, it is only sold in Taiwan and China; it will be sold in other countries globally in the near future. 

What is sensitivity?

The sensitivity of headphones refers to the output sound pressure level size under the same input power. It is measured in dB and the higher the sensitivity is, the higher its output sound pressure level is. For mobile phone and other mobile devices, the sensitivity is an index for whether the headphone is easy to promote.

TiinLab headphones are high CP headphones designed specifically for mobile phones. They have low impedance, high efficiency and great sound quality. 

Is the sensitivity an important index for determining whether the headphones are good or bad?

The sensitivity  is one of the indices, but it is not as important for headphones as it is for speakers since different brands have different definitions and they are mostly sales-oriented. Headphones labeled with high sensitivity levels do not necessarily mean that they have louder volumes. The sensitivity basically reflects the electro-acoustic conversion efficiency of the headphones, and also responds the dynamic range (maximum sound pressure level) of the headphone indirectly. The following pattern generally applies: when the input power is doubled, the sound pressure level increases by 3 decibels (100dB when 1mw, 103dB when 2mw, 106dB when 4mw and so on). This is how the maximum sound pressure level is estimated. Since the rated power of headphones is fixed, once the playback exceeds the rated power, not only will distortion increase significantly, it may even damage the headphones and shorten the usage life of the headphones. This is why designers wish to make the sensitivity higher when designing headphones. However, higher does not necessarily mean better. The sizes of the rated power of the headphones, the effective frequency rage, whether the sound pressure frequency curve is flat, the size of each distortion and whether the transient characteristics of the headphones are good etc. must all be considered.

TiinLab headphones are made specifically for mobile phones. They have great performance and sensitivity; they are also environmentally friendly and are without distortion. They also have great sound quality and effects, making them the first choice for consumer purchases.

What is impedance?

The difference between resistance and impedance is that in the direct current (DC) world, the obstruction that objects have for the current is called resistance. However, in the alternating current (AC) field, not only will resistance affect the current, the capacitance and inductance also obstruct current flow. This effect is called impedance. The resistance we usually talk about is the sum of the electrical resistance and electrical reactance vector. Generally, the commercially available in-ear and earbud headphones are mainly 16Ω(ohms) or 32Ω(ohms). They are low impedance headphones good to use with audio devices with stronger mobility, such as mobile phones or MP3 players. High impedance headphones are usually used with dedicated headphone amplifiers because the matching relations must have high impedance in order to prevent the headphones from burning.

TiinLab headphones are designed specifically for mobile phone playback. They have low impedance, high performance, easy to promote and have great sound quality. They do not require dedicated headphone amplifiers but still allows you to enjoy high quality music.

What cables do headphones usually use?

Most headphone cables are made with copper. Generally, the purity of the copper is represented with N where N means 9. (For example, 4N=99.99% and 6N=99.9999%). The higher the purity the better the conductivity and, in theory, the lesser the signal distortion. Common ones include:

TPC (Tough Pitch Copper): Purity 99.5%

OFC (Oxygen Free Copper): Purity higher than TPC; usually 4N.

LC-OFC (Linear Crystal – Oxygen-Free Copper or Crystal Oxygen-Free Copper): High purity oxygen-free copper

OCC-OFC (Ohno Continuous Casting Process – Oxygen-Free Copper): Highest purity up to over 6N

TiinLab flagship headphone TT201i is made to satisfy meticulous consumers, and includes an extra OCC 6NOFC hand-made audio cable, allowing consumers to enjoy TiinLab fine-tuned top-class sound quality and effect equivalent to Hi-Fi stereo using a popular cable. 

What materials are in-ear earphones made from?

The materials used to make in-ear earphones are generally divided into plastic and metal. For the casting of plastic materials, there are more colors to choose from and the costs are lower, so they are the top choice for many manufacturers. The metal body in-ear earphones, whether made with copper, aluminum or titanium, are difficult to cast and the manufacturing process is complicated; therefore, they are dedicated to high-end earphones.

From the sound quality and effect point of view, metal body earphones have high density and the casing would not deform easily. Their noise reflection and absorption, and transmission/reproduction of sound effects are unmatched compared to plastic material earphones.

TiinLab in-ear earphones mostly use metal bodies, and have outstanding performance whether for their appearance, tactile impression, style or sound effects.

What is the difference between headphones with and without remote and mic?

To put it in layman’s terms, headphones with remote and mic refers to a headphone with a remote controller on the cable of the headphone, allowing users to achieve various operations using the remote device on the headphone cable to achieve answering/hanging up of phone calls, switching between skipping songs and changing songs etc.

As smartphones become popular, more and more users allow taking phone calls to have highest priority as the playback source of headphones; therefore, the need for in-line remote controller keeps increasing. More and more headphone brands also design same type of headphones with and without remote and mic. Generally speaking, the price of headphones with remote and mic are usually 10%-20% higher than the ones without remote and mic.

TiinLab all series headphones whether in-ear earphones or headphones come with built-in remote control devices, making it more convenient for the daily use and wearing for consumers. 

Product Usage
How do I use headphones properly? (How do I wear headphones?)

How do I use headphones properly? (How do I wear headphones?)

Earphones

(1). Connect the earphones to the audio playback device, and set the volume to the minimum.

(2). Remember to wear the left and right sides properly. It may not make a difference when listening to music, but the difference is clear when watching a movie. A bullet might be flying in from the right, but the sound is flying over from the left. Also, the size of the eartips must also match the earhole size of the user. The size must be changed if they are too tight or too loose. Not only does the fitting affect the comfort level, it also affects the bass effects.

Headphones

(1). Connect the headphones to the audio playback device, and set the volume to the minimum.

(2). Remember to wear the left and right sides properly. It may not make a difference when listening to music, but the difference is clear when watching a movie. A bullet might be flying in from the right, but the sound is flying over from the left. Adjust the length of the headband and the position of the earmuffs to a comfortable position. Once the playback begins, gradually increase the volume to an appropriate volume. The earmuffs must cover the ears completely; the bass effects will be affected if not covered entirely.

(3). A common problem of headphones is broken headbands. Although the headband is flexible, it is only flexible up to a certain point. So please extend the headband when wearing the headphones, and then adjust it back to normal once you are wearing it; this way not only can you wear it comfortably, you can also prevent it from being fractured due to faulty force angles.

(4). Since the cable of the headphones is thin, its vulnerability is at the plug. If it is frequently bent, the thin copper wire coated with rubber wrapping will easily rupture, so please be careful when using or storing the headphones so that the plug won’t be bent. Also, do not wrap the headphone cable around the player directly; please fold it up starting from 2-3cm away from the plug. 

What do I need to beware of during my daily use of the headphones in order to maintain them?

(1). It is best not to wear the headphones while sleeping. It is not likely that you will remain still for the entire night while sleeping, so the headphone cable might get wrapped around your neck or the cable from both sides might get tangled up. The casing of headphones may even be crushed.

(2). After using the headphones, please wipe the sweat and other foreign objects off the headphone cable. These things secreted by the human body include grease etc. that are invisible killers to the headphone located at the ear bending. Once time passes, the cable will age and finally result in rupturing and breaking.
(3). It is best not to smoke when using the headphones. The headphone casing or cable might accidently get burnt. In addition, the soot might get into the headphone casing and get stuck on the diaphragm, and sometime later, the sound might sound distorted.
(4). Users must lower the volume before use. If the volume of your output device is too loud, not only could it injure your ears, the best scenario is that the diaphragm will be folded, and the worst scenario is that the headphone coil might be burnt.
(5). Keep the headphones away from powerful magnets. The magnetism of the unit magnet will decrease, and after a while, the sensitivity level will decrease!
(6). Keep the headphones away from moisture. The pad of the headphone unit will rust, increasing the resistance, and your headphone will have partial tone.
(7). As for the plug, since the cable of the headphones is thin, its vulnerability is at the plug. If it is frequently bent, the thin copper wire coated with rubber wrapping will easily rupture, so please be careful when using or storing the headphones so that the plug won’t be bent. Also, do not wrap the headphone cable around the player directly; please fold it up starting from 2-3cm away from the plug.
(8). Do not disassemble the headphones just because you are curious. Some headphones are difficult to disassemble, and some headphones cannot be disassembled unless a special method is used. Even if your successfully disassembled it, 80% of the headphones will no longer work or have partial tone.
(9). It is best not to use the headphones outdoor during winter. It is cold during winter and the cable tends to get harder and fragile; bending it too much can easily break the cable. Also, do not heat up the headphone cable; high temperature will speed up the aging of the headphones.
(10). Keep the headphones away from chemical substances. The paint on the headphone casing can easily dissolve in organic chemical substances; it won’t look good if the paint is messed up.

How do I choose my headphones?

(1). First understand what type of music you like.

(2). Then find the headphones suitable for performing that type of music.

(3). We encourage consumers to try out the headphones before purchasing in order to make sure it meets your needs and expectations.

(4). Finally consider the exterior and price.

Also, different players make a great difference in selecting headphones; nowadays most people use their mobile phone as the player, so it is best to use your own player when trying out the headphones in order to find out whether it meets your needs.

TiinLab headphones are designed specifically for mobile phones; they can be used to listen to music and answering phone calls. Most importantly, TiinLab specializes in fine-tuning and eliminating signal interference so that the sound quality will not be sacrificed even with the remote and mic functions on the headphones. 

Why does the earphone cable make grinding sounds while moving?

This is usually caused by vibration and bumps being transmitted through the cable; It applies to all in-ear earphones. The better the closure the earphones has, the more obvious this noise is, and also the better sound quality you will get. It can effectively prevent external noise from entering your ears. It is recommended for you to hold the headphone cable in place with a winder or clip, or move the cable slide buckle up to reduce the chance of cable friction and therefore eliminating this problem.

How do I burn-in my headphones?

The burn-in of headphones refers to the process of allowing the mechanical system of the headphone to quickly warm up. A newly manufactured headphone is like a person who had just woken up, where his/her joints are not yet loosened. So, the burn-in of headphones is to allow the connecting parts of each internal components to loosen up so that the sound will not sound as tight as when you first purchased it.

A commonly used headphone burn-in method is “progressively”. Start up with some soft music and ease the headphone will a lower volume for 10-30 hours, and then use regular music (except for rock and dance music) and let music play with medium volume for 100-200 hours. After TiinLab headphones have been appropriately burnt-in, the mid/high frequencies will sound mellower and sweeter, and the bass will be more flexible. In the first week of purchasing the headphones, the sound performance was not yet optimized; after listening to music with it for a week, the overall sound quality can be fully exerted. 

Why do my headphones have no sound?

No sound

(1). First please confirm that the headphone plug is properly plugged in, and confirm whether the audio socket is compatible with CTIA specifications.

(2). Can the player play properly?

(3). Does the headphone socket have good contact?

(4). If the problem persists, please call our customer service hotline or send it in for factory maintenance.

Why can I hear music with my headphones but my mic is not working?

Why can I hear music with my headphones but my mic is not working?

(1). Please confirm whether the headphone cable is properly plugged in all the way to the end.

(2). Confirm whether the audio socket of the mobile phone is compatible with CTIA specifications.

(3). Confirm that the audio socket of the unit or player has microphone function; the audio socket of some tablets or ultrathin notebooks only allows users to listen to music.

(4). If the problem persists, please call our customer service hotline or send it in for factory maintenance.